In this week’s Interview of the Week, Mexico Mining Review, we speak to Alejandra Torijano, Country Manager of Agilent Technologies to discuss her outlook for mining in Mexico and the value the company can add to the industry. Agilent is a leader in life sciences, diagnostics and applied chemical markets. The company provides laboratories worldwide with instruments, services, consumables, applications and expertise, enabling customers to gain the insights they seek.
Q: What is the company’s outlook for the mining industry in Mexico?
A: We feel optimistic about the future given the increasing number of opportunities to analyze data within the industry. Agilent Technologies, as a supplier, has a growing analytics infrastructure that can help miners obtain a better monitoring of their processes. We remain positive because we are constantly able to contribute with more tools for controlling mine operations, helping companies with optimization and efficiency. This is translated into better conditions for miners too, lowering their risk exposure. For example, through gas analysis we can better control the risks of the extraction phase. Also, as our products serve gold, silver, base metals and other rare materials, we can cover a broader market. We provide support to many industries but we have always had a focus on mining.
We believe the future will bring a higher demand for rare earth elements, especially for the manufacture of green technologies, hybrid cars and other markets such as battery alloys, magnets and ceramics. The industry will need to become more efficient with identification and extraction, so the demand for analysis will grow. Most of Mexico’s territory is unexplored, which has many foreign companies investing in the country. This enhances the need for mineral analysis, increasing the demand for our products.
Q: What is Agilent Technologies’ added value to the mining industry?
A: Our technology is characterized by robust equipment and user-friendly software, all backed by an experienced and high-level team of chemists to support our clients in the development of their applications. These are features that translate into low operational costs and given how easy it is to use our technologies, the operator does not need to make a significant investment in training. I believe that our technology is so user friendly that the learning process is almost intuitive. As our equipment is onsite, the response time is very short. We also offer virtual assessments so we can provide remote customer support.
We have been in Mexico for 45 years. At the moment, we have several mine operators using our products, such a Industrias Peñoles, Grupo México, Agnico Eagle, Goldcorp and Fresnillo, among others, with a significant presence in Hidalgo and Zimapan. Agilent Technologies works with both, big companies and smaller operators. As we experienced the growth of our clients along with them, we better understand their needs. This gives us a competitive advantage in the market. At the same time, Agilent Global invests about 12 percent of its net earnings in R&D, so we stay at the forefront of innovation and new technologies. For example, we understand that the Mexican mining industry usually is resistant to change and apathetic to new technologies. But we have found that miners are more than willing to experience change if it allows them to solve their problems, especially related to production and costs. If a supplier can help its client to reduce costs, the operator will be attentive to all suggestions and open to invest. We adapt to our clients needs as they evolve during the mining cycle, which is another of our key value propositions as our flexibility allows us to better accompany our customers throughout their processes.
This is an exclusive preview of the 2019 edition of Mexico Mining Review. If you want to get all the information, plus other relevant insights regarding this industry, pre-order your copy Mexico Mining Review or access our digital copy of the 2018 edition.